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COVID-19 (Coronavirus) Update

May 21, 2020 Letter

Dear Family and Friends of Hope Health and Rehab / Hope Senior Residents and Tenants,

Hope Health and Hope Senior Living residents, tenants and staff continue to remain free of COVID-19.

As businesses have begun opening their doors, we have been receiving many inquiries on when Hope Health and Hope Senior will be lifting visitor restrictions. Our business is the health and safety of our residents, tenant and staff. At this time, we continue to follow the guidance from CMS and our healthcare associations and not permit visitors at Hope Health and Hope Senior. Window visits continue to be restricted for our facilities as well. These interventions are necessary to continue to slow the spread of COVID-19 to vulnerable nursing home residents. Again, we thank everyone for their patience and understanding by abiding by Hope Health and Hope Senior’s current restrictions.

Please know that we are here to support our wonderful residents, tenants, their families, and their friends. We will continue to find ways to help you have meaningful interactions with your loved one through phone, Zoom and Skype. Our team members are happy to assist with these calls. Please reach out to the facilities, Hope Health at 920-269-4386 and Hope Senior at 920-269-7667 to set up a time for the video chats.

With the Badger Bounce Back initiative, Gov. Evers and the Department of Public Health have recommended baseline COVID testing of all residents and staff in skilled nursing facilities. After careful review of the guidance, Hope Health and Hope Senior began testing for COVID-19 for all consenting residents, tenants and staff this week. We anticipate receiving results early next week. If there is a positive case of COVID-19 detected in any resident, tenants or staff member, we will notify all staff, residents, tenants and their family/representative that a positive COVID test has been detected in our buildings. We will make those notifications as soon as possible and will be ready to address your concerns and answer any questions.

Hope continues to closely monitor our PPE (Personal Protective Equipment) usage. We still ask for any donations of gowns (disposable or cloth), disposable gloves, hand soap and sanitizers. Please reach out to us at 920-269-4386 if you are able to help provide any of these items. Hope is ready to work with the Battelle Decontamination System for our N95 masks as another way to help preserve PPE. You can learn more about this system at www.battelle.org

Since our Mother’s Day flower pickup and drop off went so well and our resident/tenants were thrilled to receive the beautiful arrangements, we have decided to team with Heartfelt Flowers and Gifts (920-269-1277) and The Village Flower Shoppe (920-387-4540) to arrange staff pickup weekly for your loved ones at Hope. Staff will pick up the items every Thursday at 4pm. Orders for The Village Flower Shoppe will be picked up at Piggly Wiggly in Lomira.

Our Amazon wish list has been updated with more goodies for both residents/tenants and staff. Thanks to all that continue to gift our residents and staff with your generosity! https://www.amazon.com/gp/registry/wishlist/VMHVF5QISFK6/ref=cm_wl_huc_title.

Thank you for doing your part to prevent the spread of COVID-19 in our communities. As always, we will continue to do our part to keep your loved ones safe.

Julia Schramek RN, LNHA
Administrator

May 15, 2020 Letter

Dear Family and Friends of Hope Health and Rehab / Hope Senior Residents and Tenants,

Hope Health and Hope Senior Living residents, tenants and staff continue to remain COVID-19 free! If there is a positive case of COVID-19 detected in any resident or staff member, we will notify all staff, residents and their family/representative as soon as possible and will be ready to address your concerns and answer any questions. If you have not done so already, please provide us an email address so we can get pertinent information and updates out to you quickly. You can send a message to jschramek@hopehealthandrehab.com or call the facilities and we’ll update your contact information.

By now, you have likely heard that the Wisconsin Supreme Court on May 13 overturned Wisconsin’s “Safer-at-Home” Order, which had prohibited many businesses – like restaurants, nonessential retail stores, and bars – from allowing customers to enter their premises. Those businesses are now able to begin reopening, unless a local county/municipal order dictates they remain closed.

We want all our resident’s family and friends to understand that a federal directive to restrict visitation at nursing facilities remains active. The federal directive is not affected by the Wisconsin Supreme Court decision.

The federal Centers for Medicare and Medicaid Services (CMS) issued a formal memo on March 13 related to restricting visitation in nursing homes, except for certain compassionate care situations, such as end-of-life situations.

Further, the federal Centers for Disease Control and Prevention (CDC) continues to recommend restrictions on visitation in all LTC settings.

We at Hope Health and Rehab / Hope Senior Living are doing everything we can to prevent the spread of COVID-19, which poses serious health risks to elderly residents. We know that the current federal directive on visitation is difficult, but right now, these interventions are needed to slow the spread of COVID-19 to vulnerable nursing home residents. We will continue to restrict visitation, window visits and dropping off of all items at Hope Health and Hope Senior. Our residents are spending as much time as they can outdoors when weather permits and we want to ensure that our residents can enjoy that time safely. We thank everyone for their patience and understanding by abiding by Hope Health and Hope Senior’s current restrictions in order to keep our residents, tenants and staff safe.

We have designated a special drop off/pick up of seasonal clothing items and those difficult to ship treats (sodas, snacks) on Sunday, May 17th from 3pm-5pm. You MUST call the facility or email jschramek@hopehealthandrehab to still sign up for the drop off and receive instructions on the exchange.

Please know that we are here to support our wonderful residents, tenants, their families, and their friends. We will continue to find ways to help you have meaningful interactions with your loved one through phone, Zoom and Skype. Our team members are happy to assist with these calls. Please reach out to the facilities, Hope Health at 920-269-4386 and Hope Senior at 920-269-7667 to set up a time for the video chats.

In accordance with the Badger Bounce Back initiative, Gov. Evers and the Department of Public Health have recommended baseline COVID testing of all residents and staff in skilled nursing facilities. After careful review of the guidance and considering how testing will affect those we care for, Hope has decided to proceed with offering COVID testing for all residents and staff. As our assisted living is on the same campus, Hope Senior tenants and staff have ability to also participate in testing. Our team is working on obtaining consents with the plan to begin testing of residents/tenants and staff next week. For those family members assisting residents with healthcare decision making, if you have not received a call to give consent by early next week, please let us know.

We continue to closely monitor our PPE (Personal Protective Equipment) usage. Staff are changing into cleaned, disinfected scrubs when arriving for their shift and having them cleaned and disinfected at Hope when they leave at the end of their shift. It’s a bit of extra effort for our team but we feel taking these extra steps will help reduce the chance of transmission in our facilities. Thank you to those that have donated masks and cloth gowns! Your kindness and consideration for our residents and staff is much appreciated. Hope is ready to work with the Battelle Decontamination System for our N95 masks as another way to help preserve PPE. You can learn more about this system at www.battelle.org

We continue to request donations of gowns (disposable or cloth), disposable gloves, hand soap and sanitizers. Please reach out to us at 920-269-4386 if you are able to help provide any of these items.

Our Amazon wish list been updated with more goodies for both residents/tenants and staff. Thanks to all that continue to gift our residents and staff with your generosity! https://www.amazon.com/gp/registry/wishlist/VMHVF5QISFK6/ref=cm_wl_huc_title.

Thank you for doing your part to prevent the spread of COVID-19 in our communities. As always, we will continue to do our part to keep your loved ones safe.

Julia Schramek RN, LNHA
Administrator

May 8, 2020 Letter

Dear Family and Friends of Hope Health and Rehab / Hope Senior Residents and Tenants,

Hope Health and Hope Senior Living are proud say we remain COVID-19 free for residents, tenants and staff.

We thank everyone for their patience and understanding as we continue to restrict all visitors and set firm measures on receiving deliveries. We know it is a frustrating time for the residents/tenants and their family and friends but we will continue to give great care and will get through this together.

If there is a positive case of COVID-19 detected in any resident or staff member, we will notify all staff, residents and their family/representative as soon as possible and will be ready to address your concerns and answer any questions. If you have not done so already, please provide us an email address so we can get pertinent information and updates out to you quickly. You can send a message to jschramek@hopehealthandrehab.com or call the facilities and we’ll update your contact information.

As many of you may have heard or seen on the news this week, Gov. Evers announced COVID testing availability for all nursing home residents and staff during the month of May. Residents and facilities have the choice of participating in the testing or not and seeing as Hope Health has no current COVID symptoms in any resident or staff member and our lab, Consultant’s Lab is able to provide quick testing and turn around if needed for residents, Hope is still weighing the benefits of wide scale testing and the effects it may have on our residents.

As we are continuing to monitor our PPE (Personal Protective Equipment) usage, we have determined this week to take steps to preserve our gown usage. After discussion with the Dodge County Health Department, we decided to instruct staff to bring scrubs, lab coats or cloth gowns to only be worn while at the facilities and to be cleaned with our disinfecting laundry solutions at Hope Health and Hope Senior. We feel these extra steps will help prevent any transmission coming into the facility at the start of the shift or traveling back into the community with staff at the end of their shift. Our team members are so gracious and adaptable to the changes and will do whatever they can to keep your loved ones safe. All staff will continue to wear masks at all times throughout the facility and goggles/face shields for any interactions in resident rooms or tenant apartments.

Hope has signed up with the Battelle Decontamination System for our N95 masks. Fortunately, Hope Health and Hope Senior have not needed to use our fit tested N95 masks yet, but should a positive case be detected in our facilities, we are prepared with stock that will be able to be decontaminated up to 20 times with this system. You can learn more about this system at www.battelle.org

We are still seeking donations of gowns (disposable or cloth), disposable gloves, hand soap and sanitizers. Please reach out to us at 920-269-4386 if you are able to help provide any of these items.

Our residents continue to remain in touch with their family and friends with phone calls, texting, Facebook, and video calls. Skype and Zoom meetings are available and our team members are happy to assist with setting up these video calls. Please reach out to the facilities, Hope Health at 920-269-4386 and Hope Senior at 920-269-7667 to set up a time for the video chats.

Residents and tenants were thrilled to enjoy McDonald’s dine in last week Friday. We have procedures in place for staff to pick up meals and have contactless drop off at Hope on their day away from the facility. It was a nice treat for the residents and tenants and we will plan more of these fun meals.

Staff have also been grateful to receive donated lunches again this week. It is always appreciated! Activity items and treats continue to be shipped in and our folks are truly enjoying them. Our Amazon wish list been updated with more goodies for both residents/tenants and staff. https://www.amazon.com/gp/registry/wishlist/VMHVF5QISFK6/ref=cm_wl_huc_title.

We have designated Sunday, May 17th from 2pm-4pm to hold a seasonal clothing exchange. We know that some residents/tenants want to clear their closets of winter items and make room for the warmer weather clothes. Call Hope Health or Hope Senior or email me to let us know your resident/tenant would like to have their clothes swapped. You will be able to drive up to the car port (no need to leave the vehicle) and we will ensure all items received are properly disinfected before bringing them into the facility. You may also drop off those difficult to ship items (like sodas).

Thank you for doing your part to prevent the spread of COVID-19 in our communities. As always, we will continue to do our part to keep your loved ones safe. Have a wonderful Mother’s Day weekend and know that we will give your mommas and grandmas much love this Mother’s Day.

Julia Schramek RN, LNH
Administrator

May 1, 2020 Letter

Dear Family and Friends of Hope Health and Rehab / Hope Senior Residents and Tenants,

Hope Health and Hope Senior Living continues to remain COVID-19 free for residents, tenants and staff. We are grateful for all the well wishes, words of encouragement and prayers as we work hard to remain healthy and safe.

If there is a positive case of COVID-19 detected in any resident or staff member, we will notify all staff, residents and their family/representative as soon as possible.

Hope wishes to remain transparent with our families and the community on our buildings’ COVID status and how we are working to keep our residents, tenants and staff protected. We have been providing updates on our Hope Health and Rehabilitation / Hope Senior Living Facebook page, our website at www.hopehealthandrehab.com, by mail and by email for any family member that has provided HHRC or HSL with an email address. However, we do not want to bombard you with duplicate information and would prefer to send updates out via social media and email instead of “snail mail”. If you have not received an email update, please send a message to jschramek@hopehealthandrehab.com and I will add you to our email update list.

We thank you all for being supportive of our efforts to keep our residents, tenants and staff safe by heeding the Safer At Home initiative and understanding the request to avoid any trips to our facilities. We have received some inquiries on window visits and although some facilities may be allowing those, we feel it is safer for our residents, staff and community to hold off on these types of visits for the time being.  As the weather gets nicer and more residents and tenants are spending time outdoors (social distancing, of course), we have to ensure that any transmission by visitors is avoided. Hope will continue to evaluate this based on the guidance we receive. We certainly understand that remaining connected to family is essential and feel that we can offer ways to connect without the need to drop by the facility.

We have been having great success keeping residents in touch with their family and friends with Skype and Face Time video calls. Zoom meetings are available as well. Our residents really enjoy these chances to see and talk to family. Please call the facilities, Hope Health at 920-269-4386 and Hope Senior at 920-269-7667 to set up a time for the video chats.

Our caregivers and housekeepers continue to wear full PPE (Personal Protective Equipment) at all times in resident care areas. Staff have been fitted and assigned N95 masks this week. We continue to monitor usage quantities and adjust conservation procedures as recommended by the CDC in order to extend our use of PPE.  We are still seeking donations of gowns, hand soap and sanitizer. Please reach out to us at 920-269-4386 if you are able to help provide any of these items.

Just a reminder with Mother’s Day approaching, are working with Heartfelt Flowers & Gifts here in Lomira for family and friends to place orders for Mom and Grandma. Please call Heartfelt at 920-269-1277 by Wednesday, May 6th, and Nancy will help you pick the perfect gift or arrangement for Mom. Hope will arrange pick up of the flowers and gifts and deliver to your loved ones at Hope Health and Hope Senior for Mother’s Day.

Staff are so grateful for the lunches that have provided by resident/tenant family members as tour team members are not able to leave the facility during their shift. Our residents and tenants are so happy to know their community is thinking of them by sending snacks, games and puzzle books from the Amazon Wish List. Everything sent is greatly appreciated! https://www.amazon.com/gp/registry/wishlist/VMHVF5QISFK6/ref=cm_wl_huc_title.

Thank you for doing your part to prevent the spread of COVID-19 in our communities. As always, we will continue to do our part to keep your loved ones safe. 

Julia Schramek RN, LNHA
Administrator

April 24, 2020 Letter

Dear Family and Friends of Hope Health and Rehab / Hope Senior Residents and Tenants,

We are pleased to report that Hope Health and Hope Senior Living continues to remain COVID-19 free for residents, tenants and staff. Please know that if there is a positive case of COVID-19 detected in any resident or staff member, we will notify all staff, residents and their family/representative as soon as possible and for sure within 12 hours.

Last week, we designated our conference room for COVID+ cases on our Long Hall and our therapy room for cases on our Medicare Hall. Tenants at Hope Senior will remain in their private apartments if tested positive. Policies have been updated and staff have been well trained on procedures to follow should a resident or tenant test positive for COVID-19.

Our PPE (personal protective equipment) stock continues to remain adequate. We continue to monitor usage quantities and adjust procedures in order to keep our stock maintained. With careful tracking and usage, we have been able to adjust our use time to 1 shift for masks and 3 shifts for gowns. Soap and sanitizer from our regular suppliers, however, has been trickling in. We are still seeking donations of pump bottles of hand soap and sanitizer. Larger size gowns (2x-3x) have been difficult to order as well. Please reach out to us at 920-269-4386 if you are able to help provide any of these items.

Terri, our dietary manager, has had to make some changes to the menus with some items needing to be substituted by our food distributor during the pandemic. She has been able to substitute similar items (meat for a meat, vegetable for a vegetable) but just a heads up that our resident’s printed menus may be a little different. We will post the most current menu on our Community Channel (Channel 2).

With Mother’s Day approaching, we know that you may want to bring gifts or flowers to the facility to celebrate Mom’s special day. Please understand that we still must follow the Safe At Home order and not allow visitation or drop off of items at the facility. We do, however have a plan with Heartfelt Flowers & Gifts right here in Lomira where families can place an order and Hope will pick it up and deliver it to your loved one. Please call Heartfelt at 920-269-1277 by Wednesday, May 6th, and Nancy will help you pick the perfect gift or arrangement for Mom.

Our residents and staff would like to thank everyone for the encouraging words and gifts sent to the facility! If you would like to designate a gift from our Amazon Wish List to a certain resident or building (Hope Health or Hope Senior), please add that name in the gift message and we can be sure it goes to the right person. https://www.amazon.com/gp/registry/wishlist/VMHVF5QISFK6/ref=cm_wl_huc_title.

Keep those Skype calls, video messages, and Zoom meetings coming! It means a lot for our residents and tenants to have the opportunity to hear your voice and see family faces. Please call the facilities, Hope Health at 920-269-4386 and Hope Senior at 920-269-7667 to set up a time for the video chats.

Again, thank you for doing your part to prevent the spread of COVID-19 in our communities. We are thinking about all of you as well and hope you are remaining healthy. As always, we will continue to do our part to keep your loved ones safe. 

Julia Schramek RN, LNHA
Administrator

March 18, 2020 Letter

Dear Family Members,

Developments continue to occur rapidly regarding COVID-19. Since I wrote to you last here are some updates for you:

  1. On Thursday March 12, 2020 and Friday March 13, 2020, I met with residents and tenants at all four of our locations informing them of our intent to restrict all visitors to our homes. The residents were very understanding and had some excellent comments and questions. Our team reached out to family members of our residents to update them.
  2. By Friday March 13, 2020 all of our buildings were closed to visitors.
  3. On Saturday March 14, 2020 we received guidance to eliminate communal dining and activities. We immediately began strategizing how to safely implement this guidance.
  4. On Sunday March 15, 2020 I met with our teams to continue to strategize ways to implement CDC and CMS recommendations.

Research by the CDC indicates the best way to stop the spread of COVID-19 is limit outside visitors to our facilities. Also, within the building Social Distancing should help limit the spread of the virus, thus the guidance to discontinue communal dining and activities. We understand the negative impact Social Distancing can have on our residents and are providing activities to all

We have been diligent in screening our team of caregivers for signs and symptoms of the virus. Before each shift, staff members are required to take their temperature and document if they have any symptoms of the virus. If the staff member has fever or symptoms, they are not allowed to work.

Also, we are monitoring all of our residents on a daily basis to determine if they have a fever or symptoms of the virus. As always, we will keep you up to date on a regular basis regarding your loved one.

Our teams have reviewed our infection control practices and we are providing additional deep cleaning of our facilities.

We do not yet know how long we will need to live and work under these challenging circumstances but I am extremely proud of the way our team of caregivers have pulled together to continue to assure we Give Great Care to our residents. I am hopeful these measures will help shorten the impact of this virus.

Please do not hesitate to contact us if you have any questions or comments.

Sincerely,
Steve Kuranz, Executive Director