”Just wanted drop all you a note to personally tell you how much we appreciated you and your staffs loving patience and care that you gave to our Mom during her years spent with you. While her passing is sad, we rejoice knowing there will be no more pain or confusion. She is home with Lester. It was a great comfort knowing that while in your care she was always treated with respect and her well being as well as the well being of all your residents was always top priority. That means a lot.”